Policies


Privacy and Security Policy
  • All customer information is treated confidentially.
  • We never release any credit card information; this is always kept secure and completely confidential.
  • We do not sell, transfer, rent, or release any customer information including names, addresses, payment info, phone numbers, emails, or sales information.
  • We believe that personal information is private, and we commit to doing everything we can to ensure our customers' privacy. Online orders may be placed through our secured shopping cart in which the credit card information you provide is encrypted by the latest technology and completely private. However, if you have any hesitation about this, we are always glad to take your order by mail or by phone.

Refunds & Exchanges

Innate Source™ is a business founded on Christian principles of integrity, honesty, and service. We welcome comments or feedback on our products, service, and quality.

We back everything we sell with a 60-day 100% money-back guarantee if for any reason you are not completely satisfied.

Makeup and clearance items are the only products that we are unable to refund or exchange.

Just send us the unused portion of the product with a written request stating your reason for the return/exchange, and we will give you a full refund or exchange as requested. (Sorry, all sales are FINAL on makeup and clearance items.)